NHTSA lists 1 complaints for the 2001 Tiffin Phaeton, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as TIFFIN PHAETON.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
11,438
Investigations
0
Open investigations
0
Manufacturer communications
9
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
EQUIPMENT
1
100.0%
Top subsystems
System
Subsystem
Complaints
EQUIPMENT
MECHANICAL
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO S (excerpt)
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE. (excerpt)
Remedy: TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101. (excerpt)
Defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THESE REFRIGERATORS MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. (excerpt)
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE. (excerpt)
Remedy: TIFFIN MOTORHOMES WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSIST (excerpt)
Defect: VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES PRODUCED BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Consequence: SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy: AM-SAFE NOTIFIED TIFFIN'S CUSTOMERS TO RETURN THEIR VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE SEAT BELTS REPAIRED FREE OF CHARGE. OWNER NOTIFICATION BEGAN AUGUST 31, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AM-SAFE COMMERCIAL PRODUCTS AT 219-266-8330.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
9 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
7
EQUIPMENT ADAPTIVE/MOBILITY
2
ELECTRICAL SYSTEM
1
ENGINE AND ENGINE COOLING
1
10057778
Date: 2015-11-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
10057951
Date: 2015-07-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
10057773
Date: 2015-06-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
10057803
Date: 2014-05-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
10057785
Date: 2013-03-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
10026732
Date: 2008-06-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A WIRE IS NOT HOOKED UP AND NEEDS TO BE. THE NAVIGATIONAL SYSTEM WILL WORK UNTIL ITS PROGRAM FOR A DESTINATION AND GET THE PATH TO THE DESTINATION. CSC LETTER WAS RECEIVED. *PE
10026736
Date: 2008-03-29. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: THERE IS A POTENTIAL PROBLEM WITH THE WATER HEATER BY PASS IN YOUR UNIT. THERE IS A POSSIBILITY IT WAS INCORRECTLY PLUMBED. CSC LETTER WAS RECEIVED. *PE
10026734
Date: 2008-03-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVED. *PE
10026735
Date: 2007-11-29. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
TIFFIN MOTORHOMES: SPARTAN CHASSIS: THE LOCATION WHERE THE MUD FLAP ON CERTAIN PHAETONS COULD CAUSE PROBLEMS. THERE IS THE POTENTIAL FOR A HOLE TO RUB IN THE TRANS OIL COOLER. CSC LETTER WAS RECEIVED. *PE
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.