NHTSA lists 3 complaints for the 2018 Tiffin Phaeton, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as TIFFIN PHAETON.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 2 | 66.7% | 0.84 |
|---|
| electrical electronic | 1 | 33.3% | 0.99 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| high | 1 | 33.3% | 0.81 |
|---|
| low | 1 | 33.3% | 0.52 |
|---|
| moderate | 1 | 33.3% | 0.69 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 3 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2021-11-05. Systems: SEAT BELTS.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt As (excerpt)
Consequence: Unsecured passengers have an increased risk of injury in the event of a crash. (excerpt)
Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-04-30. Systems: FUEL SYSTEM, DIESEL.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Do not drive: No. Park outside: No.
Date: 2019-03-22. Systems: ELECTRICAL SYSTEM.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Consequence: The additional resistance can cause the wires to overheat, increasing the risk of a fire.
Remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
Do not drive: No. Park outside: No.
Date: 2018-05-25. Systems: STRUCTURE.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Consequence: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
Remedy: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
Do not drive: No. Park outside: No.
Date: 2017-12-22. Systems: EQUIPMENT.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
9 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 3 |
|---|
| EQUIPMENT | 3 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
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| FUEL SYSTEM, DIESEL | 1 |
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| TIRES | 1 |
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| WHEELS | 1 |
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11019966
Date: 2025-06-09. Type: Other. Systems: EXTERIOR LIGHTING.
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.
10253713
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or in
10208782
Date: 2022-02-04. Type: Service Bulletin/Repair Instructions. Systems: TIRES, WHEELS.
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through November 18, 2021 that are equipped with a
10202776
Date: 2021-10-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
FCCC Motorhome Chassis Rear PDMA?A A s FL-856
10199948
Date: 2021-08-04. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
10170242
Date: 2020-01-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
10136236
Date: 2018-01-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
There is the possibility that the merge solenoid may not connect the chassis batteries to the house batteries when the engine is running. This would accur when the house battery voltage is too low. This could cause the house batteries not to charge while the engine is running and the house battery
10136237
Date: 2018-01-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore power. To repair this, the multiplex system program needs to h
10129018
Date: 2017-11-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.