NHTSA lists 1 complaints for the 2017 Tiffin Phaeton, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as TIFFIN PHAETON.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
36,005
Investigations
0
Open investigations
0
Manufacturer communications
6
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
TIRES
1
100.0%
WHEELS
1
100.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661. (excerpt)
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.
10253713
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or in
10208782
Date: 2022-02-04. Type: Service Bulletin/Repair Instructions. Systems: TIRES, WHEELS.
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through November 18, 2021 that are equipped with a
10202776
Date: 2021-10-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
FCCC Motorhome Chassis Rear PDMA?A A s FL-856
10199948
Date: 2021-08-04. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
10129018
Date: 2017-11-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.