The Used Car Index

2009 Tiffin Phaeton problems

NHTSA lists 1 complaints for the 2009 Tiffin Phaeton, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as TIFFIN PHAETON.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
36,005
Investigations
1
Open investigations
0
Manufacturer communications
10

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY/WIPER1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

8 recalls.

17V841000

Date: 2017-12-22. Systems: EQUIPMENT.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661. (excerpt)

Do not drive: No. Park outside: No.

16V532000

Date: 2016-07-13. Systems: VISIBILITY.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.

Consequence: If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.

Remedy: Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.

Do not drive: No. Park outside: No.

15V880000

Date: 2015-12-28. Systems: EQUIPMENT.

Defect: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unst (excerpt)

Consequence: Unstable entry and exit steps increase the risk of injury. (excerpt)

Remedy: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900. (excerpt)

Do not drive: No. Park outside: No.

14V271000

Date: 2014-05-22. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.

Consequence: A short in the circuit board increases the risk of a fire.

Remedy: Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.

Do not drive: No. Park outside: No.

11V452000

Date: 2011-08-25. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.

Consequence: A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.

Remedy: DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTORHOMES AT 1-256-356-8661 FOR MORE INFORMATION.

Do not drive: No. Park outside: No.

10V585000

Date: 2010-11-22. Systems: EQUIPMENT.

Defect: TIFFIN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER A (excerpt)

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE. (excerpt)

Remedy: TIFFIN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR TIFFIN AT 1-256-356-8661. (excerpt)

Do not drive: No. Park outside: No.

09V069000

Date: 2009-02-27. Systems: TRAILER HITCHES.

Defect: TIFFIN IS RECALLING 1,408 MY 2006-2009 ALLEGRO BUS, MY 2007-2009 PHAETON AND MY 2005-2009 ZEPHYR VEHICLES BUILT ON SPARTAN CHASSIS AND EQUIPPED WITH PUTMAN HITCHES. CERTAIN TRAILER HITCHES MAY FRACTURE WHICH COULD RESULT IN THE LOSS OF THE TRAILER.

Consequence: SUSPECT HITCHES MAY DEVELOP FRACTURES AND SUBSEQUENT SEPARATION MAY OCCUR, RESULTING IN A VEHICLE CRASH, PROPERTY DAMAGE OR PEDESTRIAN HARM.

Remedy: TIFFIN IS WORKING WITH SPARTAN AND SPARTAN IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08V-567). THE TRAILER HITCH WILL BE REPLACED FREE OF CHARGE. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400 OR TIFFIN AT 256-356-8661.

Do not drive: No. Park outside: No.

08V269000

Date: 2008-06-17. Systems: SUSPENSION.

Defect: DAIMLER TRUCKS IS RECALLING 2,506 MY 2008 XC MOTOR HOME CHASSIS AND THOMAS BUILT HDX SCHOOL AND TRANSIT BUSES EQUIPPED WITH SAF-HOLLAND ADL SERIES REAR SUSPENSIONS. IN SOME INSTANCES THE TRANSVERSE BEAM WAS NOT PROPERLY WELDED WHICH COULD RESULT IN A FAILURE OF THE WELD. (excerpt)

Consequence: IF THE WELD FAILS, VEHICLE STABILITY WHILE CORNERING COULD BE AFFECTED RESULTING IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A CRASH. IN ADDITION, THE TRANSVERSE BEAM COULD DROP TO THE GROUND CAUSING SPARKS THAT COULD CAUSE A FIRE HAZARD. (excerpt)

Remedy: DAIMLER TRUCKS IS WORKING WITH SAF-HOLLAND TO HAVE A VISUAL INSPECTION OF THE ADL TRANSVERSE BEAM PERFORMED. IF A WELD DEFECT IS IDENTIFIED, SAF-HOLLAND WILL PROVIDE A SERVICE REPLACEMENT KIT THAT CONTAINS A NEW TRANSVERSE BEAM, ALL NECESSARY INSTALLATION HARDWARE, BEAM REPLACEMENT, AND INSTRUCTIONS FREE OF CHARGE (PLEASE SEE 08E031). THE RECALL RECALL BEGAN ON SEPTEMBER 12, 2008 (THOMAS BUI (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE16004

Opened: 2016-04-13. Closed: 2016-09-03.

Loss of Windshield Wiper Function

Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, t

Systems: VISIBILITY, VISIBILITY/WIPER.

Linked campaign numbers: 16V532000, 16V623000.

Manufacturer communications

10 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT6
ENGINE AND ENGINE COOLING2
ELECTRICAL SYSTEM1
EQUIPMENT ADAPTIVE/MOBILITY1
SEATS1

10129018

Date: 2017-11-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.

10057778

Date: 2015-11-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE

10057951

Date: 2015-07-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA

10057773

Date: 2015-06-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.

10057803

Date: 2014-05-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA

10057785

Date: 2013-03-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA

10042768

Date: 2011-10-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION IS BEING PROVIDED TO HELP PREVENT WATER FROM ENTERING THE UNIT AND COMING INTO CONTACT WITH WOODEN FLOOR BY USING SEALING UNDERNEATH BLACK PLASTIC CORNER COVERS AND FLAT FLOOR SLIDE OUT BOX. *PE

10042767

Date: 2011-08-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

TIFFIN MOTORHOMES: INFORMATION PROVIDED REGARDING THE HEAT SHIELD AND HEAT SOCK BEING ADDED TO POWERGLIDE 40QTH PHEATON. NO MODEL YEARS PROVIDED. *PE

10042824

Date: 2010-11-24. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION IS BEING PROVIDED REGARDING INSTRUCTIONS ON CARPET REMOVAL UNDER THE MOUNTING BRACKET DRIVER'S AND PASSENGER'S SEAT. *PE

10026765

Date: 2008-08-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TIFFIN MOTORHOMES: FLUSH FLOOR LIVING ROOM SLIDE SYSTEM PROVIDED BY LIPPERT COMPONENTS. UNITS WITH RESIDENTIAL REFRIGERATOR OPTION MAY EXPERIENCE DECREASED MOTOR EFFICIENCY OVER TIME DUE TO AN ISSUE INVOLVING THE SIZE OF ROLLER INSTALLED IN THE SLIDE MECHANISM. CSC LETTER WAS RECEIVED. *

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PHAETON1

Same model, other years

All model years | All Tiffin models

Other Tiffin models, 2009

Sources

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