NHTSA lists 4 complaints for the 2011 Tiffin Phaeton, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as TIFFIN PHAETON.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
12 recalls. Showing the latest 10 of 12.
Date: 2017-12-22. Systems: EQUIPMENT.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-07-13. Systems: VISIBILITY.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.
Consequence: If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.
Do not drive: No. Park outside: No.
Date: 2015-12-28. Systems: EQUIPMENT.
Defect: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unst (excerpt)
Consequence: Unstable entry and exit steps increase the risk of injury. (excerpt)
Remedy: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-09-30. Systems: ENGINE AND ENGINE COOLING.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor. (excerpt)
Consequence: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire. (excerpt)
Remedy: Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affecte (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-05-22. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
Consequence: A short in the circuit board increases the risk of a fire.
Remedy: Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.
Do not drive: No. Park outside: No.
Date: 2012-02-08. Systems: ENGINE AND ENGINE COOLING.
Defect: TIFFIN IS RECALLING CERTAIN MODEL YEAR 2011, 2012, AND 2013 RECREATIONAL VEHICLES, MODELS PHAETON AND ZEPHYR, EQUIPPED WITH A CUMMINS ISB, ISC, ISL, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE (excerpt)
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD. (excerpt)
Remedy: TIFFINS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR TIFFINS AT 256-356-8661. (excerpt)
Do not drive: No. Park outside: No.
Date: 2011-11-10. Systems: ENGINE AND ENGINE COOLING.
Defect: TIFFIN MOTORHOMES, INC. (TIFFIN) IS RECALLING CERTAIN MODEL YEAR 2011 ALLEGRO AND PHAETON RECREATIONAL VEHICLES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH A CUMMINS ISC, ISX, ISM, OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) (excerpt)
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD. (excerpt)
Remedy: TIFFIN IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR TIFFIN AT 1-256-356-8661. (excerpt)
Do not drive: No. Park outside: No.
Date: 2011-09-23. Systems: ENGINE AND ENGINE COOLING.
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2011 ALLEGRO BUS AND PHAETON RECREATIONAL VEHICLES BUILT ON THE POWERGLIDE CHASSIS EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH (excerpt)
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD. (excerpt)
Remedy: TIFFIN MOTORHOMES IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR TIFFIN MOTORHOMES AT 1-256-356-8661. (excerpt)
Do not drive: No. Park outside: No.
Date: 2011-08-25. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.
Consequence: A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.
Remedy: DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTORHOMES AT 1-256-356-8661 FOR MORE INFORMATION.
Do not drive: No. Park outside: No.
Date: 2011-08-08. Systems: ENGINE AND ENGINE COOLING.
Defect: TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.
Consequence: MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.
Remedy: TIFFIN WILL NOTIFY OWNERS, AND DEALERS WILL ATTACH A HEAT SHIELD TO THE BOTTOM OF THE FLOOR AND AN INSULATING SOCK OR BLANKET WILL BE WRAPPED AROUND THE EXHAUST PIPE. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT TIFFIN AT 1-256-356-8661.
Do not drive: No. Park outside: No.
Manufacturer communications
12 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 5 |
|---|
| EQUIPMENT | 5 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| STRUCTURE | 1 |
|---|
10129018
Date: 2017-11-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
10057778
Date: 2015-11-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
10057951
Date: 2015-07-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
10057773
Date: 2015-06-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
10057803
Date: 2014-05-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
10057785
Date: 2013-03-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
10042828
Date: 2011-11-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FORMERLY SB-34. INFORMATION PERTAINING TO CERTAIN MOTORHOMES IN REGARDS TO THE EXHAUST SHIELD (POWERGLIDE) WHICH IS MOUNTED TOO CLOSE TO UNDERSIDE OF FLOOR. *PE
10042768
Date: 2011-10-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION IS BEING PROVIDED TO HELP PREVENT WATER FROM ENTERING THE UNIT AND COMING INTO CONTACT WITH WOODEN FLOOR BY USING SEALING UNDERNEATH BLACK PLASTIC CORNER COVERS AND FLAT FLOOR SLIDE OUT BOX. *PE
10042764
Date: 2011-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOME: SEE DOCUMENTS RELATED TO RECALL 11V-416 FOR OWNER LETTER. THE INSULATION CAN MELT DUE TO EXHAUST PIPE BEING MOUNTED TO CLOSE TO UNDERSIDE OF FLOOR. THIS COULD RESULT IN A POSSIBLE FIRE. *PE
10042766
Date: 2011-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: THE INSULATION CAN MELT AND POSSIBLE CAUSE A FIRE DUE TO EXHAUST PIPE BEING MOUNT TOO CLOSE TO UNDERSIDE OF FLOOR. *PE