NHTSA lists 1 complaints for the 2004 Tiffin Phaeton, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as TIFFIN PHAETON.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2011-02-08. Systems: EQUIPMENT.
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO S (excerpt)
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE. (excerpt)
Remedy: TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101. (excerpt)
Do not drive: No. Park outside: No.
Date: 2008-10-07. Systems: EQUIPMENT.
Defect: TIFFIN IS RECALLING 3,507 MY 2004-2007 ALLEGRO, ALLEGRO BAY AND ALLERO BUS, MY 2004-2005 PHAETON AND MY 2005-2007 ZEPHYR MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. (excerpt)
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE. (excerpt)
Remedy: TIFFIN WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH S (excerpt)
Do not drive: No. Park outside: No.
Date: 2007-11-05. Systems: EQUIPMENT.
Defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THESE REFRIGERATORS MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. (excerpt)
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE. (excerpt)
Remedy: TIFFIN MOTORHOMES WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSIST (excerpt)
Do not drive: No. Park outside: No.
Date: 2005-06-03. Systems: EQUIPMENT.
Defect: ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Remedy: TIFFIN IS WORKING WITH VEHICLE SYSTEMS TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TIFFIN AT 256-356-8661.
Do not drive: No. Park outside: No.
Date: 2004-08-03. Systems: SEAT BELTS.
Defect: THE SEAT BELT ASSEMBLIES ON CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE LOOP LOAD REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209. "SEAT BELT ASSEMBLIES."
Consequence: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: AMSAFE WILL REPLACE THE BUCKLES. OWNERS SHOULD CONTACT AMSAFE AT 574-266-8330 OR TIFFIN AT 1-256-356-8661.
Do not drive: No. Park outside: No.
Manufacturer communications
12 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 8 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| FUEL/PROPULSION SYSTEM | 1 |
|---|
| SEAT BELTS | 1 |
|---|
11016028
Date: 2025-03-12. Type: Other. Systems: FUEL/PROPULSION SYSTEM.
CSA-043 FCCC Chassis with Cummins L9 Engine Low Pressure Fuel Hose Tiffin received from Daimler Campaign # F1016; Cummins Campaign # C7111. Cummins Inc. has decided that a defect which relates to motor vehicle safety exists in certain Cummins L9 engines manufactured between 8/4/23 and 12/21/23. Due
10129018
Date: 2017-11-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
10057778
Date: 2015-11-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
10057951
Date: 2015-07-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
10057773
Date: 2015-06-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
10057803
Date: 2014-05-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
10057785
Date: 2013-03-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
10026732
Date: 2008-06-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A WIRE IS NOT HOOKED UP AND NEEDS TO BE. THE NAVIGATIONAL SYSTEM WILL WORK UNTIL ITS PROGRAM FOR A DESTINATION AND GET THE PATH TO THE DESTINATION. CSC LETTER WAS RECEIVED. *PE
10026736
Date: 2008-03-29. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: THERE IS A POTENTIAL PROBLEM WITH THE WATER HEATER BY PASS IN YOUR UNIT. THERE IS A POSSIBILITY IT WAS INCORRECTLY PLUMBED. CSC LETTER WAS RECEIVED. *PE
10026734
Date: 2008-03-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVED. *PE