NHTSA lists 2 complaints for the 2012 Tiffin Phaeton, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as TIFFIN PHAETON.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2017-12-22. Systems: EQUIPMENT.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-02-27. Systems: ENGINE AND ENGINE COOLING.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2012 Phaeton motorhomes with floor plans QBH, QKH, and QTH, built on PowerGlide chassis. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
Consequence: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
Remedy: Tiffin will notify owner, and dealers will reconfigure the exhaust to provide extra clearance, free of charge. The recall began on March 22, 2017. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for the recall is TIF-106.
Do not drive: No. Park outside: No.
Date: 2015-12-28. Systems: EQUIPMENT.
Defect: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unst (excerpt)
Consequence: Unstable entry and exit steps increase the risk of injury. (excerpt)
Remedy: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-09-30. Systems: ENGINE AND ENGINE COOLING.
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor. (excerpt)
Consequence: Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire. (excerpt)
Remedy: Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affecte (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-05-22. Systems: SERVICE BRAKES, AIR.
Defect: TIFFIN MOTORHOMES (TIFFIN) IS RECALLING TWO MODEL YEAR 2012 PHAETON RECREATIONAL VEHICLES BUILT ON A SPARTAN CHASSIS AND EQUIPPED WITH 3030 BRAKE CHAMBERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 121, A AIR BRAKE SYSTEMSA BECAUSE THEY DO NOT MEET THE PARK BRAKE AND DRAW BAR REQUIREMENTS.
Consequence: THE PARK BRAKE MAY NOT BE SUFFICIENT TO HOLD THE VEHICLE IN PLACE. ACCORDINGLY, THE VEHICLE COULD ROLL AWAY AND STRIKE AND INJURE A BYSTANDER OR CAUSE A CRASH WITHOUT WARNING.
Remedy: THE AFFECTED VEHICLES HAVE NOT BEEN SOLD YET AND TIFFIN HAS NOTIFIED THE DEALERS THAT ARE IN POSSESSION OF THE VEHICLES. SPARTAN DEALERS WILL INSTALL IMPROVED BRAKE CHAMBERS PRIOR TO SALE. OWNERS MAY CONTACT TIFFIN MOTORHOMES AT 1-256-356-8661.
Do not drive: No. Park outside: No.
Date: 2012-02-08. Systems: ENGINE AND ENGINE COOLING.
Defect: TIFFIN IS RECALLING CERTAIN MODEL YEAR 2011, 2012, AND 2013 RECREATIONAL VEHICLES, MODELS PHAETON AND ZEPHYR, EQUIPPED WITH A CUMMINS ISB, ISC, ISL, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE (excerpt)
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD. (excerpt)
Remedy: TIFFINS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR TIFFINS AT 256-356-8661. (excerpt)
Do not drive: No. Park outside: No.
Date: 2011-08-08. Systems: ENGINE AND ENGINE COOLING.
Defect: TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.
Consequence: MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.
Remedy: TIFFIN WILL NOTIFY OWNERS, AND DEALERS WILL ATTACH A HEAT SHIELD TO THE BOTTOM OF THE FLOOR AND AN INSULATING SOCK OR BLANKET WILL BE WRAPPED AROUND THE EXHAUST PIPE. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT TIFFIN AT 1-256-356-8661.
Do not drive: No. Park outside: No.
Manufacturer communications
12 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 5 |
|---|
| EQUIPMENT | 5 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
11019966
Date: 2025-06-09. Type: Other. Systems: EXTERIOR LIGHTING.
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.
10129018
Date: 2017-11-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
10057778
Date: 2015-11-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
10057951
Date: 2015-07-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
10057773
Date: 2015-06-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
10057803
Date: 2014-05-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
10057785
Date: 2013-03-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
10042828
Date: 2011-11-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FORMERLY SB-34. INFORMATION PERTAINING TO CERTAIN MOTORHOMES IN REGARDS TO THE EXHAUST SHIELD (POWERGLIDE) WHICH IS MOUNTED TOO CLOSE TO UNDERSIDE OF FLOOR. *PE
10042768
Date: 2011-10-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION IS BEING PROVIDED TO HELP PREVENT WATER FROM ENTERING THE UNIT AND COMING INTO CONTACT WITH WOODEN FLOOR BY USING SEALING UNDERNEATH BLACK PLASTIC CORNER COVERS AND FLAT FLOOR SLIDE OUT BOX. *PE
10042766
Date: 2011-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
TIFFIN MOTORHOMES: THE INSULATION CAN MELT AND POSSIBLE CAUSE A FIRE DUE TO EXHAUST PIPE BEING MOUNT TOO CLOSE TO UNDERSIDE OF FLOOR. *PE