The Used Car Index

2019 Tiffin Phaeton problems

NHTSA lists 4 complaints for the 2019 Tiffin Phaeton, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as TIFFIN PHAETON.

At a glance

Complaints
4
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
10,409
Investigations
0
Open investigations
0
Manufacturer communications
6

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE125.0%
STRUCTURE125.0%
UNKNOWN OR OTHER125.0%
WHEELS125.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic250.0%0.79
mechanical failure125.0%1.00
structural or corrosion125.0%0.85
Severities
LabelCountShare of taggedMean confidence
low250.0%0.80
moderate250.0%0.79

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 4 tagged complaints of 4 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

21V680000

Date: 2021-11-05. Systems: SEAT BELTS.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt As (excerpt)

Consequence: Unsecured passengers have an increased risk of injury in the event of a crash. (excerpt)

Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118. (excerpt)

Do not drive: No. Park outside: No.

21V306000

Date: 2021-04-30. Systems: FUEL SYSTEM, DIESEL.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.

Do not drive: No. Park outside: No.

19V228000

Date: 2019-03-22. Systems: ELECTRICAL SYSTEM.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.

Consequence: The additional resistance can cause the wires to overheat, increasing the risk of a fire.

Remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.

Do not drive: No. Park outside: No.

18V341000

Date: 2018-05-25. Systems: STRUCTURE.

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.

Consequence: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.

Remedy: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

6 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM1
ENGINE AND ENGINE COOLING1
EQUIPMENT1
EXTERIOR LIGHTING1
FUEL SYSTEM, DIESEL1
TIRES1
WHEELS1

11019966

Date: 2025-06-09. Type: Other. Systems: EXTERIOR LIGHTING.

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

10253713

Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or in

10208782

Date: 2022-02-04. Type: Service Bulletin/Repair Instructions. Systems: TIRES, WHEELS.

Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through November 18, 2021 that are equipped with a

10202776

Date: 2021-10-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

FCCC Motorhome Chassis Rear PDMA?A A s FL-856

10199948

Date: 2021-08-04. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.

Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.

10170242

Date: 2020-01-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PHAETON4

Same model, other years

All model years | All Tiffin models

Other Tiffin models, 2019

Sources

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