The Used Car Index

2004 Freightliner Business Class M2 problems

NHTSA lists 8 complaints for the 2004 Freightliner Business Class M2, 1 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.

At a glance

Complaints
8
With crash
1
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
75,000
Investigations
1
Open investigations
0
Manufacturer communications
32

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SUSPENSION225.0%
ENGINE112.5%
FUEL SYSTEM, DIESEL112.5%
PARKING BRAKE112.5%
SERVICE BRAKES112.5%
SERVICE BRAKES, AIR112.5%
WHEELS112.5%
Top subsystems
SystemSubsystemComplaints
PARKING BRAKEDRIVELINE1
SERVICE BRAKES, AIRANTILOCK1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

9 recalls.

11V478000

Date: 2011-09-16. Systems: FUEL SYSTEM, DIESEL.

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 HEAVY TRUCKS MANUFACTURED FROM JULY 11, 2003, THROUGH SEPTEMBER 28, 2007, EQUIPPED WITH EPA04 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES AND FUEL FILTERS MOUNTED NEAR THE CENTER OF THE ENGINE ON THE LEFT-HAND SIDE. THE PLASTIC LOW PRESSURE FUEL LINE BETWEEN ENGINE MOUNTED FUEL FILTER AND ENGINE BLOCK MAY DEVELO (excerpt)

Consequence: THIS COULD CREATE A ROAD HAZARD INCREASING THE RISK OF A CRASH. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE. (excerpt)

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. VEHICLES WILL BE INSPECTED AND THE PLASTIC LOW PRESSURE FUEL LINE WILL BE REPLACED WITH A STEEL LOW PRESSURE FUEL LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON OCTOBER 28, 2011. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 20 (excerpt)

Do not drive: No. Park outside: No.

08V668000

Date: 2008-12-17. Systems: FUEL SYSTEM, OTHER.

Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING 24,650 SCHOOL AND NON-SCHOOL BUSES, MOTOR HOME CHASSIS, AND TRUCKS MANUFACTURED FROM MARCH 9, 2004 THROUGH AUGUST 18, 2006, EQUIPPED WITH EPA04 CERTIFIED MBE900 ENGINES, MANUFACTURED BY DETROIT DIESEL BETWEEN MARCH 1, 2004, AND JULY 31, 2006. THE HIGH PRESSURE FUEL LINES AND TRANSFER TUBES MAY FATIGUE AND FRACTURE.

Consequence: A FRACTURED FUEL LINE MAY LEAK DIESEL FUEL POSSIBLY RESULTING IN A FIRE OR FUEL MAY BE SPILLED ON THE ROAD CAUSING A SLIPPERY SURFACE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: DETROIT DIESEL WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED WITH MORE ROBUST LINES AND VIBRATION DAMPERS FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY AUTHORIZED DETROIT DIESEL DISTRIBUTORSHIPS. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT DETROIT DIESEL 1-313-592-3708 OR DTNA TOLL-FREE AT 1-800-547-0712 FOR MORE INFORMATION.

Do not drive: No. Park outside: No.

08V137000

Date: 2008-03-25. Systems: POWER TRAIN.

Defect: DAIMLER TRUCKS IS RECALLING 28,764 MY 2001 THROUGH 2008 FCCC B2 AND FS65 SCHOOL BUS CHASSIS, FCCC FB65 CONVENTIONAL BUSES, AND STERLING ACTERRA, FREIGHTLINER FLN, AND BUSINESS CLASS M2 HEAVY TRUCKS, BUILT FROM JANUARY 26, 2000, THROUGH MARCH 24, 2008, MANUFACTURED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. THESE AXLE AS (excerpt)

Consequence: CONTINUED OPERATION MAY LEAD TO WHEEL SEPARATION AND POSSIBLY A VEHICLE CRASH. (excerpt)

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 8, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

07V302000

Date: 2007-07-16. Systems: SERVICE BRAKES, AIR.

Defect: CERTAIN FREIGHTLINER SCHOOL BUS CHASSIS, HEAVY TRUCKS, AND THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 2002 AND JULY 3, 2007, EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRING BRAKE MODULATING VALVE CAN BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR (excerpt)

Consequence: THESE CONDITIONS COULD EITHER RESULT IN LEAKAGE AND CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKE WITHOUT WARNING OR POSSIBLY LEAD TO UNINTENDED VEHICLE ROLLAWAY OR BRAKE DRAG WHICH COULD RESULT IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH. (excerpt)

Remedy: FREIGHTLINER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 11, 2008 TO FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS OWNERS; TO THOMAS BUILT BUS OWNERS ON FEBRUARY 1, 2008. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

05V468000

Date: 2005-10-05. Systems: PARKING BRAKE.

Defect: CERTAIN 2004 AND 2005 THOMAS BUILT C2 SCHOOL BUSES AND FREIGHTLINER BUSINESS CLASS M2 HEAVY TRUCKS MANUFACTURED BETWEEN JUNE 2004 AND MARCH 2005. THE ANCHOR/PIVOT BOLT SUPPLIED WITH THE PARK BRAKE IS DEFECTIVE AND COULD FATIGUE FRACTURE PREMATURELY, RESULTING IN THE PARK BRAKE FAILING TO APPLY.

Consequence: IF THE PARK BRAKE ANCHOR BOLT FATIGUES AND ULTIMATELY FRACTURES, THE PARK BRAKE MAY NOT FUNCTION AND THERE MAY BE NO INDICATION TO THE DRIVER OF THE MALFUNCTION WHEN THE PARK BRAKE IS SET. THIS MAY CAUSE THE VEHICLE TO ROLL AWAY WITHOUT WARNING, WHICH COULD RESULT IN A CRASH.

Remedy: FREIGHTLINER WILL NOTIFY ITS OWNERS AND INSPECT AND REPLACE DEFECTIVE ANCHOR BOLTS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 7, 2006. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

05V393000

Date: 2005-09-06. Systems: ENGINE AND ENGINE COOLING.

Defect: CERTAIN MY 2004 FREIGHTLINER BUSINESS CLASS M2 AND THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED BETWEEN JULY 26 AND OCTOBER 29, 2004, EQUIPPED WITH A CATERPILLAR C-7 ENGINE AND BORG-WARNER KYS 4735 35480 55 ENGINE FAN. THE FAN SHROUD MAY BE DRAWN BACK INTO THE FAN AT HIGH ENGINE SPEEDS WHEN THE FAN CLUTCH ENGAGES. DUE TO REDUCED CLEARANCE, HEAVY CONTACT BETWEEN THE FAN AND THE SHROUD MA (excerpt)

Consequence: THE FAN MAY FRACTURE AND PIECES MAY SEPARATE FROM THE FAN BLADE. IN CERTAIN CONDITIONS, THIS MAY PRESENT A HAZARD TO PEOPLE NEAR THE VEHICLE WITH THE HOOD OPEN AND THE ENGINE RUNNING. (excerpt)

Remedy: FREIGHTLINER WILL NOTIFY ITS CUSTOMERS AND REPLACE THE ENGINE FAN WITH A FAN THAT HAS A DIFFERENT MOUNTING OFFSET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON JANUARY 16, 2006. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

05V126000

Date: 2005-03-30. Systems: ENGINE AND ENGINE COOLING.

Defect: ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK.

Consequence: THIS CAN RESULT IN FAN BREAKAGE, RESULTING IN VEHICLE DAMAGE OR PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE ENGINE COOLING FAN FREE OF CHARGE. THE RECALL BEGAN ON JUNE 8, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

04V220000

Date: 2004-05-06. Systems: SERVICE BRAKES, AIR.

Defect: ON CERTAIN TRUCKS, INCORRECT SPRINGS WERE INSTALLED IN THE EXHAUST PORT OF CERTAIN AIR MANAGEMENT UNIT (AMU) SOLENOID VALVES AND THEY MAY NOT TURN OFF AFTER ACTUATION.

Consequence: DEPENDING ON THE FUNCTION AFFECTED, THIS COULD RESULT IN REAR SUSPENSION AIR PRESSURE LOSS, MALFUNCTION OF THE ENGINE BRAKE, PERMANENT ENGAGEMENT OF THE REAR AXLE DIFFERENTIAL LOCK, OR PREVENT ENGAGEMENT OF THE FIFTH WHEEL SLIDE LOCK. IF THE WARNING INDICATORS IN THE DASH ARE NOT HEEDED, A CRASH COULD OCCUR.

Remedy: DEALERS WILL REPLACE THE AFFECTED VALVES. THE RECALL BEGAN JUNE 29, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

04V205000

Date: 2004-05-04. Systems: POWER TRAIN.

Defect: ON CERTAIN TRUCKS EQUIPPED WITH MANUAL TRANSMISSION, THE TAPERED JOINT THAT ATTACHES THE SHIFTER TO THE TRANSMISSION MAY BECOME LOOSE MAKING IT DIFFICULT TO PUT THE TRANSMISSION INTO GEAR.

Consequence: IF SHIFT LEVER DETACHMENT OCCURS, THA ABILITY RO ACCELERATE OT MAINTAIN SPEED WILL BE LOST, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL RE-SECURE THE SHIFT LEVER TO THE TRANSMISSION USING THREADLOCK AND RE-TORQUING THE FASTENING BOLT. OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

RQ07003

Opened: 2007-12-05. Closed: 2008-03-26.

FRONT WHEEL SEPARATION

ODI IS CLOSING THIS INVESTIGATION BASED ON DAIMLER TRUCK NORTH AMERICA 'S (DTNA) MARCH 19, 2008, DEFECT NOTIFICATION REPORT WHICH OUTLINES DTNA'S INTENTION TO CAMPAIGN 28,764 FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS VEHICLES [EQUIPPED WITH EITHER ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 - 8,000 POUND RATED FRONT AXLE ASSEMBLIES UTILIZING A FOUR PIECE SPINDLE NUT SET] MANUFACTURED

Systems: SUSPENSION, WHEELS.

Linked campaign numbers: 08V137000.

Manufacturer communications

32 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING9
EQUIPMENT7
ELECTRICAL SYSTEM6
EXTERIOR LIGHTING3
POWER TRAIN3
UNKNOWN OR OTHER2
ENGINE1
EQUIPMENT ADAPTIVE/MOBILITY1

10187830

Date: 2021-02-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Dies

10184785

Date: 2020-12-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket

10184914

Date: 2020-12-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Tech Talk discussion on MBE 900 Metal In Main Filter Housing.

10181759

Date: 2020-10-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA Powe

10181049

Date: 2020-10-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, POWER TRAIN.

Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is re

10181983

Date: 2020-10-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Tech Talk discussion on 1939 voltages.

10168048

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.

10154847

Date: 2018-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Service Bulletin- sb0006 Freightliner Courtesy Engineering Policy

10151600

Date: 2018-09-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Service information Bulletin

10141701

Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, ENGINE AND ENGINE COOLING.

sb2062 Removing the Shipping Plate from the Fan Hub on ISB Engines

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUSINESS CLASS M28

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2004

Sources

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