The Used Car Index

2009 Freightliner Business Class M2 problems

NHTSA lists 2 complaints for the 2009 Freightliner Business Class M2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
103,437
Investigations
2
Open investigations
0
Manufacturer communications
427

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL/PROPULSION SYSTEM150.0%
SERVICE BRAKES, HYDRAULIC150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

8 recalls.

20V214000

Date: 2020-04-14. Systems: EXTERIOR LIGHTING.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner (excerpt)

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848. (excerpt)

Do not drive: No. Park outside: No.

13V634000

Date: 2013-12-16. Systems: POWER TRAIN.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downsh (excerpt)

Consequence: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657. (excerpt)

Do not drive: No. Park outside: No.

12V405000

Date: 2012-08-16. Systems: EQUIPMENT.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separa (excerpt)

Consequence: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

12V074000

Date: 2012-02-28. Systems: ENGINE AND ENGINE COOLING.

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. (excerpt)

Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. (excerpt)

Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

11V173000

Date: 2011-03-15. Systems: ENGINE AND ENGINE COOLING.

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FREIGHTLINER BUSINESS CLASS M2 AND STERLING ACTERRA EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 18, 2006, THROUGH JULY 7, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL (excerpt)

Consequence: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE. (excerpt)

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 25, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-472). (excerpt)

Do not drive: No. Park outside: No.

10V472000

Date: 2010-10-08. Systems: ENGINE AND ENGINE COOLING.

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 FREIGHTLINER BUSINESS CLASS M2, CUSTOM CHASSIS MT45, S2 CHASSIS, AND STERING ACTERRA VEHICLES MANUFACTURED FROM OCTOBER 5, 2006, THROUGH MAY 24, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHU (excerpt)

Consequence: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE. (excerpt)

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

10V322000

Date: 2010-07-13. Systems: STEERING.

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 FREIGHTLINER BUSINESS CLASS M2, STERLING ACTERRA, A-LINE, AND L-LINE HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 8, 2008 THROUGH APRIL 20, 2009 EQUIPPED WITH TRW IGEN3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE IGEN3 STEERING SHAFT TUBE THAT SECURES THE SPLINE TUBE TO THE INTERMEDIATE TUBE MAY BE MISLOCATED (I.E., NOT FULLY (excerpt)

Consequence: MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING. (excerpt)

Remedy: DTNA WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

10V178000

Date: 2010-04-30. Systems: EXTERIOR LIGHTING.

Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 FREIGHTLINER BUSINESS CLASS C2, FCCC B2 CHASSIS, S2 CHASSIS, AND MC CHASSIS MANUFACTURED BEGINNING JANUARY 19, 2005 THROUGH APRIL 16, 2010. THE STOP LAMPS MAY BE INTERMITTENT DURING LIGHT BRAKE APPLICATIONS.

Consequence: THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.

Remedy: DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DTNA DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

PE12018

Opened: 2012-06-25. Closed: 2012-09-20.

Air Brake Reservoir Bracket Fracture

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the rese

Systems: SERVICE BRAKES, AIR.

Linked campaign numbers: 12V405000.

PE10007

Opened: 2010-02-03. Closed: 2010-05-23.

Stop Lamps Intermittent

This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler filed a defect report concerning this issue. The stop lamps may be intermittent during light brake app

Systems: EXTERIOR LIGHTING.

Linked campaign numbers: 10V177000, 10V178000, 11V217000, 11V248000, 11V263000, 11V327000.

Manufacturer communications

427 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT146
ENGINE AND ENGINE COOLING113
FUEL SYSTEM, GASOLINE39
ENGINE37
ELECTRICAL SYSTEM34
POWER TRAIN28
FUEL SYSTEM, DIESEL23
FUEL SYSTEM, OTHER20

10207384

Date: 2022-01-03. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Revised Freightliner Service Bulletin for Large Temperature Swings at A/C Outlet. Minor note: added an update of document previously submitted. The related VMRS codes are added

11033645

Date: 2021-12-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Revised Technical Service Bulletin for chassis module replacement

10190551

Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

10190549

Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

10184785

Date: 2020-12-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket

10181759

Date: 2020-10-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA Powe

10181049

Date: 2020-10-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, POWER TRAIN.

Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is re

10168048

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.

10166432

Date: 2019-10-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.

10165427

Date: 2019-09-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Tool Letter for ICC5 Programming Cable

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUSINESS CLASS M22

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2009

Sources

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