The Used Car Index

2014 Freightliner Business Class M2 problems

No complaints are listed for the 2014 Freightliner Business Class M2. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
10
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
63,175
Investigations
2
Open investigations
0
Manufacturer communications
647

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

10 recalls.

21V067000

Date: 2021-02-11. Systems: POWER TRAIN.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Consequence: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

Do not drive: No. Park outside: No.

20V214000

Date: 2020-04-14. Systems: EXTERIOR LIGHTING.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner (excerpt)

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848. (excerpt)

Do not drive: No. Park outside: No.

18V503000

Date: 2018-07-31. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

Consequence: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

Do not drive: No. Park outside: No.

16V634000

Date: 2016-08-31. Systems: POWER TRAIN.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. (excerpt)

Consequence: If a wheel separates from the axle, there would be an increased risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718. (excerpt)

Do not drive: No. Park outside: No.

16V206000

Date: 2016-04-12. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

Consequence: Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

Do not drive: No. Park outside: No.

15V616000

Date: 2015-10-01. Systems: TRAILER HITCHES.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to ope (excerpt)

Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692. (excerpt)

Do not drive: No. Park outside: No.

15V586000

Date: 2015-09-22. Systems: SERVICE BRAKES, AIR, SUSPENSION.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.

Consequence: A reduction in braking performance can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.

Do not drive: No. Park outside: No.

13V634000

Date: 2013-12-16. Systems: POWER TRAIN.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downsh (excerpt)

Consequence: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657. (excerpt)

Do not drive: No. Park outside: No.

13V604000

Date: 2013-11-29. Systems: SEAT BELTS.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially en (excerpt)

Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-654. (excerpt)

Do not drive: No. Park outside: No.

13V496000

Date: 2013-10-17. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner Business Class M2 emergency vehicles manufactured January 29, 2013, through July 12, 2013. The software that shuts down the engine in the event of a vehicle problem may not have been disabled on certain vehicles intended for emergency use.

Consequence: During certain emergency operations, engine shutdown could hamper rescue operations, increasing the risk of injury.

Remedy: DTNA will notify owners and dealers will update the engine software, free of charge. The recall began on December 2, 2013. Owners may contact DTNA at 1-503-745-5219. DTNA's recall number is FL-648, 13R-1.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

EA16001

Opened: 2016-02-03. Closed: 2021-09-10.

CNG Fuel System Integrity

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in

Systems: FUEL SYSTEM, OTHER.

Linked campaign numbers: None listed.

PE14020

Opened: 2014-07-07. Closed: 2016-02-05.

CNG Fuel System Integrity

On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment.A contractor working for the National Center for Statistics and Analysis (NCSA) Special Crash Inves

Systems: FUEL SYSTEM, OTHER.

Linked campaign numbers: None listed.

Manufacturer communications

647 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT220
ENGINE AND ENGINE COOLING181
ELECTRICAL SYSTEM76
ENGINE69
FUEL SYSTEM, GASOLINE54
POWER TRAIN48
FUEL SYSTEM, DIESEL42
EQUIPMENT ADAPTIVE/MOBILITY32

11031985

Date: 2026-04-23. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years

11031974

Date: 2026-04-15. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues

11010136

Date: 2024-10-23. Type: Other. Systems: ELECTRICAL SYSTEM.

Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement

11007495

Date: 2024-08-28. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years

11007515

Date: 2024-08-15. Type: Other. Systems: ELECTRICAL SYSTEM.

CX Advocate for bulkhead module reprogramming (SS 3146-FTL)

11000986

Date: 2024-05-24. Type: Other. Systems: SUSPENSION.

Service Solution for Thread Spring Pin Suspension Alignment & Installation

11000985

Date: 2024-05-08. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years

10208389

Date: 2022-02-15. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Freightliner Service Bulletin for DEF Connector Reinforcement Caps.

10199515

Date: 2021-07-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect that relates to motor vehicle safety exists on specific model year 2014 through 2019 Freightliner Business Class M2 vehicles manufactured October 17, 2013, through September 25, 2018 and

10190555

Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUSINESS CLASS M20

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2014

Sources

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