The Used Car Index

2025 Freightliner Business Class M2 problems

NHTSA lists 1 complaints for the 2025 Freightliner Business Class M2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
12
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
18,783
Investigations
0
Open investigations
0
Manufacturer communications
193

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1100.0%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1100.0%0.51
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.84

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

12 recalls. Showing the latest 10 of 12.

26V635000

Date: 2026-10-01. Systems: STRUCTURE.

Defect: Daimler Trucks North America (DTNA) is recalling certain 2025-2027 Freightliner Business Class M2 vehicles. The underbody insulation may contact hot exhaust components.

Consequence: Insulation that comes into contact with hot exhaust components increases the risk of a fire.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1041.

Do not drive: No. Park outside: No.

26V066000

Date: 2026-02-04. Systems: STEERING.

Defect: Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.

Consequence: A lack of lubrication may cause binding gears and difficulty steering, increasing the risk of a crash.

Remedy: Fontaine Modification will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Fontaine Modification customer service at 1-800-366-8246.

Do not drive: No. Park outside: No.

25V760000

Date: 2025-11-04. Systems: SUSPENSION.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.

Do not drive: No. Park outside: No.

25V603000

Date: 2025-09-11. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC S2C106, and Freightliner 108SD vehicles. The tie rod castle nut and cotter pin may not be installed (excerpt)

Consequence: A loss of vehicle steering control increases the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2. (excerpt)

Do not drive: No. Park outside: No.

25V601000

Date: 2025-09-11. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, FCCC XBS, FCCC MT45, Western Star 57X, 2025-2026 Freightliner Business Class M2, Freightliner Cascadia, Freightliner 114SD, Freightliner 108SD, FCCC MT55G, FCCC MT45G, FCCC XCP, FCCC XCM, Western Star 49X, Western Star 47X, 2026 Freightliner Cascadia 5th Gen, FCCC MT55, and FCCC MT50E vehicles. The brake caliper mounting (excerpt)

Consequence: A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1023. (excerpt)

Do not drive: No. Park outside: No.

25V295000

Date: 2025-05-07. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner 114SD, Business Class M2, Cascadia, and Western Star 49X vehicles. The air tank capacity may be too small, resulting in reduced braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: Reduced brake performance can extend the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the air tank or install an additional air tank, as necessary, free of charge. Owner notification letters were mailed July 1, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1019.

Do not drive: No. Park outside: No.

25V187000

Date: 2025-03-25. Systems: EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Freightliner eM2, Freightliner 108SD, Freightliner 114SD, Freightliner Cascadia, 2025-2026 Freightliner Business Class M2, Western Star 47X, and Western Star 49X vehicles. A software error in the advanced signal and actuator module for the automatic emergency braking system may cause the brake lights to fail to illuminate.

Consequence: Brake lights that fail increase the risk of a crash.

Remedy: Dealers will update the automatic emergency braking system software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1018.

Do not drive: No. Park outside: No.

24V668000

Date: 2024-09-10. Systems: EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illumina (excerpt)

Consequence: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009. (excerpt)

Do not drive: No. Park outside: No.

24V571000

Date: 2024-08-01. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner 108SD, 114SD, Business Class M2, Cascadia and Western Star 47X vehicles. The tie rod in the front axle may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and result in tie rod failure.

Consequence: Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.

Remedy: Dealers will inspect and replace the tie rod assembly, as necessary free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1007.

Do not drive: No. Park outside: No.

24V402000

Date: 2024-06-04. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2, Western Star 47X, 49X, Freightliner Custom Chassis S2RV 106, and S2C 106 transit buses, cabs, and chassis. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.

Consequence: Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.

Remedy: Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

193 manufacturer communications.

Communications by system
SystemCount
ENGINE74
ELECTRICAL SYSTEM34
SERVICE BRAKES21
POWER TRAIN19
UNKNOWN OR OTHER13
EXTERIOR LIGHTING9
FORWARD COLLISION AVOIDANCE8
VISIBILITY/WIPER8

11036673

Date: 2026-08-25. Type: Other. Systems: ELECTRICAL SYSTEM.

Important Campaign Information letter for SF732 Revised Bulletin

11036674

Date: 2026-08-25. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Revised Field Service Campaign for Power Acumen Fuse

11036675

Date: 2026-08-25. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Revised Field Service Campaign for Power Acumen Fuse

11036683

Date: 2026-08-23. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Technical Service Bulletin for Front Lighting Ground Splice Pack Failure

11036662

Date: 2026-08-06. Type: Other. Systems: SERVICE BRAKES.

Revised Warranty Information letter for missing chamber caging bolts

11035546

Date: 2026-07-22. Type: Other. Systems: POWER TRAIN.

Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO

11035536

Date: 2026-07-21. Type: Other. Systems: FORWARD COLLISION AVOIDANCE.

Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment

11035715

Date: 2026-07-17. Type: Other. Systems: ENGINE.

CX Advocate for Lost/Damaged Replacement F1011/F1015 Labels

11035542

Date: 2026-07-10. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Field Service campaign for Power Acumen Fuse

11035543

Date: 2026-07-10. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Field Service campaign for Power Acumen Fuse

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUSINESS CLASS M21

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2025

Sources

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