NHTSA lists 1 complaints for the 2023 Freightliner Business Class M2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2025-11-04. Systems: SUSPENSION.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Do not drive: No. Park outside: No.
Date: 2025-08-06. Systems: STEERING.
Defect: Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.
Consequence: A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.
Remedy: Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
Do not drive: No. Park outside: No.
Date: 2024-09-10. Systems: EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illumina (excerpt)
Consequence: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-04-26. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with th (excerpt)
Consequence: Understeering during a J-turn may increase the risk of a crash. (excerpt)
Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-12-12. Systems: TIRES, WHEELS.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requireme (excerpt)
Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash. (excerpt)
Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-07-29. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Consequence: Unexpected engine shut down can increase the risk of a crash.
Remedy: Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Do not drive: No. Park outside: No.
Date: 2022-06-03. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2, 108SD, and 114SD vehicles. The u-joint pinch bolt on the steering shaft may become detached, which can cause a loss of steering control.
Consequence: Loss of steering control can increase the risk of a crash.
Remedy: Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters are expected to be mailed august 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-937.
Do not drive: No. Park outside: No.
Manufacturer communications
164 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE | 53 |
|---|
| POWER TRAIN | 24 |
|---|
| ELECTRICAL SYSTEM | 18 |
|---|
| UNKNOWN OR OTHER | 16 |
|---|
| EXTERIOR LIGHTING | 10 |
|---|
| SERVICE BRAKES | 8 |
|---|
| FUEL/PROPULSION SYSTEM | 7 |
|---|
| STRUCTURE | 7 |
|---|
11036683
Date: 2026-08-23. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
Technical Service Bulletin for Front Lighting Ground Splice Pack Failure
11036662
Date: 2026-08-06. Type: Other. Systems: SERVICE BRAKES.
Revised Warranty Information letter for missing chamber caging bolts
11035546
Date: 2026-07-22. Type: Other. Systems: POWER TRAIN.
Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO
11035536
Date: 2026-07-21. Type: Other. Systems: FORWARD COLLISION AVOIDANCE.
Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment
11034535
Date: 2026-06-30. Type: Other. Systems: SERVICE BRAKES.
Warranty Information letter for missing chamber caging bolts
11033090
Date: 2026-05-21. Type: Other. Systems: FORWARD COLLISION AVOIDANCE, LANE DEPARTURE.
Truck Equipment Manufacturer Solution for Detroit Assurance Parameters for an Obstructed Multi-Purpose Camera View
11033097
Date: 2026-05-20. Type: Other. Systems: UNKNOWN OR OTHER.
Warranty Information letter for Reman Parts Usage Policy Reminder
11033095
Date: 2026-05-15. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement
11033091
Date: 2026-05-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Technical Service Bulletin for Isolator Radiator Mounting, Behr/Mahle
11033089
Date: 2026-05-11. Type: Other. Systems: POWER TRAIN.
Truck Equipment Manufacturer Solution for RSS with PTO Engagement