NHTSA lists 1 complaints for the 2016 Freightliner Business Class M2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.
Recalls
See new recalls and investigations this week.
16 recalls. Showing the latest 10 of 16.
Date: 2024-12-11. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.
Consequence: An unexpected engine shutdown can delay emergency responders and increase the risk of injury.
Remedy: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
Do not drive: No. Park outside: No.
Date: 2021-02-11. Systems: POWER TRAIN.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.
Consequence: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.
Do not drive: No. Park outside: No.
Date: 2020-04-14. Systems: EXTERIOR LIGHTING.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner (excerpt)
Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-04-19. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.
Consequence: Reduced braking effectiveness can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.
Do not drive: No. Park outside: No.
Date: 2017-06-26. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.
Consequence: A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.
Do not drive: No. Park outside: No.
Date: 2017-01-19. Systems: ELECTRICAL SYSTEM.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.
Consequence: Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.
Do not drive: No. Park outside: No.
Date: 2016-09-14. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction (excerpt)
Consequence: If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-09-13. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner M2 Business Class and 114 SD trucks manufactured March 10, 2015, to July 11, 2016. The brake caliper mounting bolts on the affected vehicles may be incorrectly torqued, allowing the bolts to loosen and detach. (excerpt)
Consequence: If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts for the proper torque and tighten them as necessary, free of charge. An interim notice was sent to owners on November 7, 2016. The final remedy is now available. A second notice was mailed to owners on January 26, 2017. Owners may contact DTNA customer service at -800-547-0712. DTNA's number for this recall is (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-08-31. Systems: POWER TRAIN.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. (excerpt)
Consequence: If a wheel separates from the axle, there would be an increased risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-04-12. Systems: TIRES.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 114SD and M2 Business Class trucks manufactured from June 10, 2015, through October 1, 2015. The affected vehicles have front axles that have a 20,000 pound capacity, however, the installed Bridgestone R249 front tires have a lower maximum load capacity.
Consequence: The operator may unintentionally overload the tires, possibly causing tire failure thereby increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front tires with tires of a higher load capacity, free of charge. The recall began on June 7, 2016. Owners may contact DTNA customer service at 800-547-0712. DTNA's recall number for this campaign is FL-706.
Do not drive: No. Park outside: No.
Manufacturer communications
724 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 230 |
|---|
| ENGINE AND ENGINE COOLING | 183 |
|---|
| ELECTRICAL SYSTEM | 104 |
|---|
| ENGINE | 93 |
|---|
| POWER TRAIN | 52 |
|---|
| FUEL SYSTEM, GASOLINE | 41 |
|---|
| FUEL SYSTEM, DIESEL | 31 |
|---|
| STRUCTURE | 30 |
|---|
11031985
Date: 2026-04-23. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years
11031974
Date: 2026-04-15. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues
11025870
Date: 2025-11-14. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
11025871
Date: 2025-11-14. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
11019799
Date: 2025-06-04. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
11016309
Date: 2025-03-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014818
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014819
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for turbo oil drain cracking
11014776
Date: 2025-02-06. Type: Other. Systems: ENGINE.
Important Campaign Information letter for SF695 a Campaign Replaced by F1012
11013206
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for turbo oil drain cracking