No complaints are listed for the 2018 Freightliner Business Class M2. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
16 recalls. Showing the latest 10 of 16.
Date: 2024-12-11. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.
Consequence: An unexpected engine shutdown can delay emergency responders and increase the risk of injury.
Remedy: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
Do not drive: No. Park outside: No.
Date: 2021-05-07. Systems: FUEL SYSTEM, DIESEL.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.
Do not drive: No. Park outside: No.
Date: 2021-02-11. Systems: POWER TRAIN.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.
Consequence: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.
Do not drive: No. Park outside: No.
Date: 2020-10-16. Systems: POWER TRAIN.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Consequence: Unintended vehicle movement van increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.
Do not drive: No. Park outside: No.
Date: 2020-09-01. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2021 Freightliner 114SD, 108SD, and Business Class M2 vehicles. The engine harness wires may chafe at various locations around the air compressor and the frame rail. The damaged wires may short causing the engine to stall without any prior warning. (excerpt)
Consequence: An engine stall can increase the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect for adequate harness clearance and verify that the harness has not been damaged. Vehicles with a damaged harness will receive a new harness that consists of a severe duty wrapping and additional hardware. All repairs will be performed free of charge. The recall began October 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-08-07. Systems: ELECTRICAL SYSTEM, ENGINE.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.
Consequence: A engine stall may increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The recall began October 5, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-858.
Do not drive: No. Park outside: No.
Date: 2020-04-14. Systems: EXTERIOR LIGHTING.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner (excerpt)
Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-05-29. Systems: EQUIPMENT.
Defect: LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.
Do not drive: No. Park outside: No.
Date: 2018-12-19. Systems: STEERING, SUSPENSION.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Do not drive: No. Park outside: No.
Date: 2018-12-19. Systems: POWER TRAIN.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.
Do not drive: No. Park outside: No.
Manufacturer communications
444 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 142 |
|---|
| ENGINE AND ENGINE COOLING | 132 |
|---|
| ELECTRICAL SYSTEM | 83 |
|---|
| ENGINE | 51 |
|---|
| POWER TRAIN | 48 |
|---|
| STRUCTURE | 27 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 23 |
|---|
| SUSPENSION | 21 |
|---|
11033095
Date: 2026-05-15. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement
11031974
Date: 2026-04-15. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues
11027500
Date: 2025-12-11. Type: Other. Systems: POWER TRAIN.
Fleet Communications for NFD Lower Oil Plug Location - SP Axles
11025870
Date: 2025-11-14. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
11025871
Date: 2025-11-14. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
11019805
Date: 2025-06-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical Service Bulletin for New Grill Design
11019799
Date: 2025-06-04. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
11016309
Date: 2025-03-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014818
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014819
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for turbo oil drain cracking