The Used Car Index

2022 Freightliner Business Class M2 problems

NHTSA lists 1 complaints for the 2022 Freightliner Business Class M2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
219,390
Investigations
0
Open investigations
0
Manufacturer communications
150

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1100.0%0.97
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.97

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

9 recalls.

25V760000

Date: 2025-11-04. Systems: SUSPENSION.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.

Do not drive: No. Park outside: No.

25V504000

Date: 2025-08-06. Systems: STEERING.

Defect: Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.

Consequence: A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.

Remedy: Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.

Do not drive: No. Park outside: No.

24V668000

Date: 2024-09-10. Systems: EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illumina (excerpt)

Consequence: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009. (excerpt)

Do not drive: No. Park outside: No.

23V299000

Date: 2023-04-26. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with th (excerpt)

Consequence: Understeering during a J-turn may increase the risk of a crash. (excerpt)

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971. (excerpt)

Do not drive: No. Park outside: No.

22V919000

Date: 2022-12-12. Systems: TIRES, WHEELS.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requireme (excerpt)

Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962. (excerpt)

Do not drive: No. Park outside: No.

22V817000

Date: 2022-11-01. Systems: FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruis (excerpt)

Consequence: Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All (excerpt)

Do not drive: No. Park outside: No.

22V118000

Date: 2022-03-02. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner M2 vehicles. The brake drum may contact the hub assembly, causing the brake drum to crack.

Consequence: A cracked brake drum can cause a loss of brake function and increase the risk of a crash.

Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-920.

Do not drive: No. Park outside: No.

21V369000

Date: 2021-05-19. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

Do not drive: No. Park outside: No.

21V256000

Date: 2021-04-12. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.

Consequence: A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

150 manufacturer communications.

Communications by system
SystemCount
ENGINE45
ELECTRICAL SYSTEM18
POWER TRAIN17
ENGINE AND ENGINE COOLING14
EQUIPMENT9
UNKNOWN OR OTHER8
FUEL/PROPULSION SYSTEM7
SERVICE BRAKES7

11033095

Date: 2026-05-15. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement

11033083

Date: 2026-05-01. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)

11031992

Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Revised Technical Service Bulletin for DT12 Range Detent Diagnostic

11031974

Date: 2026-04-15. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues

11030500

Date: 2026-03-19. Type: Other. Systems: SERVICE BRAKES.

CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)

11030507

Date: 2026-03-19. Type: Other. Systems: ENGINE.

CX Advocate for discolored coolant surge tanks (24CSA-20)

11030686

Date: 2026-03-15. Type: Other. Systems: VISIBILITY/WIPER.

Fleet Communications for Hood Tilt CPC update and OI Comfort Mode parameters

11029519

Date: 2026-02-25. Type: Other. Systems: SERVICE BRAKES.

Fleet Communications for TSB-54-379-FTL & TSB-54-104-WST ESC warning lamp and ECU replacement

11029521

Date: 2026-02-25. Type: Other. Systems: FUEL/PROPULSION SYSTEM.

Fleet Communications for parts bulletin on Fluorosilicone Fuel Tank Cap Seals

11029526

Date: 2026-02-17. Type: Other. Systems: FUEL/PROPULSION SYSTEM.

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUSINESS CLASS M21

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2022

Sources

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